Defects & quality
Spot problems early and document them properly if quality slips.
If things go wrongMid-buildNear completion
Builder won't fix defects (NSW)
If your builder is ignoring defects or refusing to come back in NSW, here's what to do in order — starting with documentation and your statutory warranty rights.
If things go wrongMid-buildNear completion
How to Document a Building Defect So It Holds Up
How to document building defects in Australia — photos, dated records, written notices and expert reports so your evidence holds up if you need it.
If things go wrongMid-buildNear completion
Common new-build defects
The most common defects in new Australian homes — waterproofing, cracking, roofing, plumbing, and finishes — and how to spot them before they're covered up.
If things go wrongMid-buildNear completion
Defect notice template
How to write a defect notice to your builder in Australia — what to include, how long to allow for rectification, and a free copy-paste template.