Defects & quality

Spot problems early and document them properly if quality slips.

If things go wrongMid-buildNear completion

Builder won't fix defects (NSW)

If your builder is ignoring defects or refusing to come back, you have real legal options in NSW. Here's what to do, in order — starting with documentation.

If things go wrongMid-buildNear completion

How to Document a Building Defect So It Holds Up

A practical guide to documenting building defects properly — photos, dated records, written notices and expert reports — so your evidence stands up if you ever need it.