Build well first

Guides for your home build

Building a home is hundreds of decisions. These guides help you stay on top of all of them — and know exactly what to do in the rare case something goes wrong.

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29 guides

Build wellPlanningJust started

Building contracts in Australia

Australian residential building contracts explained — mandatory protections by state, HIA vs Master Builders, and what to check before you sign.

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Staying organised through your build

Even with a great builder, a home build is hundreds of decisions, selections and payments. Staying organised protects your money, your timeline and the home you actually pictured.

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Stages of building a house

Slab to handover: what to inspect and record at each stage before you release progress payments. For Australian homeowners.

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Verbal agreements with your builder

Verbal agreements with your builder can be legally binding — and almost impossible to prove. Here's why on-site promises evaporate, and the simple habit that protects you.

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Building contracts (ACT)

What to know before signing a building contract in the ACT — no cooling-off period, no deposit cap, MBFF insurance limits, and why written contracts and legal review matter more here.

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Negotiate your building contract

What's genuinely negotiable in an Australian building contract, what almost never shifts, how to make the ask without costing yourself the builder, and when to involve a lawyer.

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Building contracts (NSW)

Cooling-off, HBC insurance, deposit limits and red-flag clauses under the Home Building Act — before you sign in NSW.

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Building contracts (NT)

What the Building Act 1993 requires in the Northern Territory — 5% deposit cap, regulated progress payments, consumer guarantees, and what to check before you sign.

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Progress payments explained

Progress payments release tens of thousands of dollars at a time. Here's how the standard six-stage schedule works, the NSW rule most builders don't advertise, and the red flags that mean you should pause before paying.

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Building contracts (QLD)

What QBCC-regulated contracts require in Queensland — deposit caps, written variations before work starts, home warranty insurance, and what to check before you sign.

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Building contracts (SA)

What the Building Work Contractors Act 1995 requires in SA — mandatory contract inclusions, the 5-year warranty limit, deposit rules, and what to check before you sign.

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Building contracts (TAS)

What the Residential Building Work Contracts Act 2016 requires in Tasmania — deposit caps, cooling-off, mandatory contents, progress payment rules, and what to check before you sign.

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HIA building contract explained

Variations, extensions of time, deposits and practical completion — what's fair, what's risky, and what to negotiate before you sign.

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Master Builders contract explained

What the Master Builders residential contract covers, how it compares to the HIA form, and the clauses homeowners should understand before signing.

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Building contracts (VIC)

What Victoria's Domestic Building Contracts Act requires — deposit caps, cooling-off, prime cost rules, price variation limits, and what to check before you sign.

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Building contracts (WA)

What the Home Building Contracts Act 1991 requires in WA — deposit caps, cooling-off, price variation limits, home indemnity insurance, and clauses to watch.

If things go wrongAlready in a dispute

Building disputes in Australia

Warranty periods, deadlines and dispute paths for every state and territory. Start here if something's gone wrong on your build.

If things go wrongMid-buildNear completion

Builder won't fix defects (NSW)

If your builder is ignoring defects or refusing to come back in NSW, here's what to do in order — starting with documentation and your statutory warranty rights.

If things go wrongAlready in a dispute

Building disputes (SA)

A plain-English guide to resolving a building dispute in South Australia — from a written complaint and CBS conciliation to Magistrates Court claims and SACAT disciplinary action.

If things go wrongAlready in a dispute

Building disputes (TAS)

A plain-English guide to resolving a building dispute in Tasmania — from a Notice of Dispute and CBOS mediation to TASCAT, plus the 6-year window and strict eligibility rules.

If things go wrongAlready in a dispute

Building disputes (ACT)

A plain-English guide to resolving a building dispute in the ACT — compliance complaints via Access Canberra, mediation, and ACAT civil disputes including Scott Schedules for defect claims.

If things go wrongAlready in a dispute

Building disputes (NT)

A plain-English guide to resolving a building dispute in the Northern Territory — from NT Consumer Affairs and the Commissioner of Residential Building Disputes to NTCAT and the courts.

If things go wrongAlready in a dispute

Building disputes (WA)

From Notice of Proposed Complaint to Building and Energy and SAT — plain-English steps if your WA builder won't fix defects.

If things go wrongMid-buildNear completion

How to Document a Building Defect So It Holds Up

How to document building defects in Australia — photos, dated records, written notices and expert reports so your evidence holds up if you need it.

If things go wrongAlready in a dispute

Take your builder to NCAT (NSW)

A plain-English, step-by-step guide to resolving a building dispute in NSW — from a Building Commission NSW complaint to an NCAT hearing, and the evidence you'll need.

If things go wrongAlready in a dispute

Take your builder to VCAT (VIC)

A plain-English guide to resolving a building dispute in Victoria in 2026 — from BPC (formerly DBDRV) conciliation to VCAT, the certificate you need, and the evidence that wins.

If things go wrongAlready in a dispute

QBCC complaints (QLD)

How to make a Queensland builder fix defective work in 2026 — from a written notice and QBCC complaint to a Direction to Rectify and QCAT, plus the deadlines that catch people out.

If things go wrongMid-buildNear completion

Common new-build defects

The most common defects in new Australian homes — waterproofing, cracking, roofing, plumbing, and finishes — and how to spot them before they're covered up.

If things go wrongMid-buildNear completion

Defect notice template

How to write a defect notice to your builder in Australia — what to include, how long to allow for rectification, and a free copy-paste template.